Ten years running DTC stores, not advising from the sidelines. I operate a portfolio of brands through Longo Industries and a retention agency that has driven $14M+ in email revenue for 50+ Shopify stores. If your store is stuck, there's a good chance I've already fixed the thing that's stuck.
Everything I offer comes from the same place: I run stores every day. No theory, no frameworks I haven't used on my own money.
My agency, EcomKings, runs email and SMS for Shopify and DTC brands only. Flows, campaigns, segmentation, deliverability and monthly attribution reporting. Ecommerce-only, no generalists.
For founders who want an operator in the room, not a consultant with a slide deck. I audit the whole store, build the plan and stay on to make sure it gets executed.
Longo Industries builds, acquires and operates DTC brands under one operating team. If you're thinking about an exit, I'll give you a straight answer on fit and valuation within a week.
Three recent engagements. Different categories, same playbook: fix retention first, then pour traffic on a funnel that converts.
Email went from 6% of revenue to 41% in 90 days. Rebuilt every flow, launched a weekly campaign cadence and fixed deliverability that had been quietly killing them.
Email revenue multiplied 3.4× in six months. Abandoned cart alone now produces $23K a month from a flow that used to send one generic reminder.
Nearly half of revenue now comes from email and SMS after four months. That let the owner cut Meta spend by 30% without losing a dollar of top line.
I've spent the last decade building and running direct-to-consumer stores across apparel, jewelry, health and wellness, and home. Not managing a team that does it. Doing it: product selection, pricing, supplier calls, ad accounts, email flows, support inboxes and chargeback disputes.
That work turned into two companies. Longo Industries is a US-based holding company that builds, acquires and operates a portfolio of DTC brands under one accountable owner. EcomKings is the retention agency I started because every store I touched had the same problem: a list worth six figures a year that nobody was mailing properly.
When I work with a founder directly, you get the same playbook I use on my own brands. Nothing is outsourced, nothing is theoretical, and I'll tell you when the answer is "don't hire me."
30 minutes on Zoom. I look at your store, your numbers and your stack before we talk, so we spend the time on what's actually broken.
A written breakdown of traffic, conversion, retention and margin, with the three to five moves that matter most and what each is worth in dollars.
Flows, campaigns, offers, landing pages, whatever the plan calls for. First results typically inside 30 days, with everything owned by you.
Monthly attribution reporting and a standing call. Reinvest in what earns it, cut what doesn't, and keep the dispute ratio clean while you grow.
"Within 90 days we hit $34K a month from email alone. It was basically zero before. Should have done this two years ago."
"Different league from the agencies we tried before. They actually understand ecommerce, so nothing needs explaining twice."
"Email is 39% of our revenue and climbing. That's margin we didn't have to buy from Meta."
Before the call I look at your storefront, your email and SMS setup, and any numbers you share in the form. On the call we go through what I found and what I'd do first. You leave with a written summary either way. No pitch, no pressure.
It depends on scope. Retention through EcomKings is month-to-month with no setup fees or contracts. Direct advisory is priced on the size of the store and how involved you want me. I'll give you a number on the first call, not after three follow-ups.
No. Retention is where most brands have the biggest gap, so it's usually where I start. But I run full stores, so paid, conversion, offers, fulfillment and support are all on the table when I advise directly.
Retention builds go live within 30 days and usually show up in revenue inside the first month. Bigger structural changes take a quarter. Anyone promising you a fixed number by a fixed date is guessing.
Yes, through Longo Industries. I'm most interested in DTC brands with a real customer base, clean processing history and products that can keep being supplied reliably. Use the form below and mention you're exploring a sale.
The Longo Industries portfolio isn't published publicly. Partners, processors and serious buyers or sellers can request the full list and ownership documentation once we've spoken.
Tell me about your store. I'll review it before we speak and reply within one business day with a time.